Customer Support
Retirement of Online Services for older versions
of Retirement Calculator
In an ongoing effort to provide reliable high-quality
products and services, Retirement Calculator, Inc. periodically
retires older versions of Retirement Calculator, thereby discontinuing
Online Services & Live Technical Support for these versions.
Under this policy, the most current version of Retirement
Calculator (currently Retirement Calculator 3.0) is supported.
The prior two versions, will not be supported, subject to
certain exceptions. Retiring older versions of Retirement
Calculator allows us to focus resources on enhancing our products
and providing support for more current versions, which are
used by the vast majority of Retirement Calculator customers.
The result: a better customer experience for thousands of
Retirement Calculator users.
When a new Retirement Calculator product is scheduled
to be released, Retirement Calculator, Inc. will provide affected
customers with advance notice, generally by means of this
Web site. We update this Web site periodically, so please
visit us again for more information as it becomes available
at www.retirementcalc.com.
We're making it easy to transition to Retirement Calculator 3.0
We greatly value you as a customer and we want
to make it easy for you to transition to the added benefits
of Retirement Calculator 3.0. In appreciation for your relationship
with Retirement Calculator, Inc., we would like to offer all
of our past paying customers the newest version of Retirement
Calculator. Through this one-time offer, All current customers
of past versions (1.0 or 2.0) will receive:
A FREE upgrade to Version 3.0 at no additional
cost. Again, you have to be a previous paying customer of
Retirement Calculator, Inc. to receive version 3.0 at not
cost.
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